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OHQ's records are adequate proof of a charge that is payable unless they are revealed to be incorrect. Client will utilize its reasonable efforts to alert OHQ of any type of invoice dispute within fourteen (14) days of invoice of an invoice, adhering to the procedure laid out in Area 15. If Customer disagreements a billing, the invoice has to remain to be paid on schedule however OHQ will certainly attribute or reimburse Customer if it is later sensibly established by OHQ or pursuant to the dispute resolution process outlined in Section 15 that the invoice was wrong and the Customer is qualified to a credit report or reimbursement.
Such alterations might consist of, without restriction, changes to the amounts of the Subscription Charges or Use Fees for OHQ Paid Solutions, changes to the usage allowances consisted of in the Prices Plans, and discontinuation of Pricing Plans. (a) Each such modification will certainly take effect after practical breakthrough created notification is given to Customer (as an example, by being uploaded to the OHQ Internet Site), except that any kind of such revision that influences a Selected Paid Service will use to Consumer beginning at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ supplies notice of such modification to Consumer in conformity with Section 16.8.
If Customer does not terminate its use any afflicted Selected Paid Solution before the reliable day of such modification, Consumer will be regarded to have accepted such revision with regard to such Selected Paid Service. (b) If a Rates Strategy chosen by Consumer is discontinued, OHQ will certainly give Client with reasonable advance notification of no much less than thirty (30) days and Customer will be offered the alternative of picking a brand-new Prices Strategy from then-current rates strategies supplied by OHQ.
For evasion of uncertainty, this paragraph does not relate to modifications to the Catalog, which are dealt with in Section 7 (virtual receptionist law firm).1. Customer stands for that all information supplied by Client and its callers to OHQ (including, without restriction, all contact information and info regarding Customer's Debt Card) is accurate, up-to-date and full at the time it is offered to OHQ
Customer needs to in any way times follow all laws, laws, criteria and codes applicable about its use OHQ Offerings and the Consumer's supply of its product and services to its customers. Consumer will not make use of any OHQ Offerings to engage in, or to encourage or assist others to take part in, any kind of illegal or deceitful activities.
If a new Paid Service Term starts earlier than three (3) days after such e-mail is sent, Consumer will certainly sustain the relevant Registration Fee for the new Paid Solution Term (the ""). The reliable day of such termination will certainly be either (i) the Requested Termination Date, or ought to Consumer not state an Asked for Discontinuation Date, (ii) the last day of the Final Paid Service Term.
Where Client terminates according to this Section 10.1(b): (i). The Subscription Costs that have been pre-paid will certainly be kept and the OHQ Offerings available to Customer up until the last day of the Last Paid Solution Term (based on reinstatement charges under clause 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit rating will be preserved by OHQ for future usage by Client if Consumer chooses to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).
(b) Complying with discontinuation of any type of OHQ Solution, OHQ will not be accountable by any means for addressing telephone calls, taking or providing messages, or executing any various other tasks in connection with such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ might terminate Consumer's Account and Customer's access to the Account.
(e) Adhering to discontinuation of any type of OHQ Providers, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to restore or otherwise recommence an ended OHQ Providers, OHQ may require that Consumer pay a reinstatement fee of $30 (to cover OHQ's practical prices in refining the reinstatement) Info gathered by OHQ from Consumer and its callers may be used, disclosed and shared by OHQ in accordance with OHQ's privacy policy as available on the OHQ Site ("") and as may be amended periodically.
The Controller hereby designates the Processor relative to processing tasks embarked on throughout the stipulation of receptionist services. OHQ and Client recognize and concur that the Processor goes through the adhering to commitments: The Cpu shall abide by the pertinent Data Protection Laws and need to: (a) only act upon the written guidelines of the Controller and make certain those acting under their authority do the exact same; (b) guarantee that individuals refining the information undergo a responsibility of self-confidence; (c) utilize its ideal efforts to guard and shield all personal information from unauthorised or illegal processing, including (but not restricted to) unintentional loss, damage or damages; (d) make certain that all handling fulfills the needs of the GDPR and relevant Data Security Laws; (e) guarantee that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the prior approval of the Controller; inform the Controller of any desired adjustments concerning Sub-Processors; they carry out a composed agreement having the same data security responsibilities as set out in these Terms; recognize that any failure for the Sub-processor to adhere to the Information Protection Regulation, the Processor remains fully liable to the Controller for the performance of the Sub-Processor's commitments; and help the Controller in giving subject accessibility and enabling information based on exercise their legal rights under the Information Security Rules.
The Controller shall execute adequate and proper onboarding and due diligence checks for all Cpus, with a complete analysis of the mandatory Information Security Law needs. The Controller shall confirm that the Processor has appropriate and documented procedures for data violations, data retention and information transfers in place. The Controller shall get proof from the Processor as to the: (a) confirmation and dependability of the staff members utilized by the Cpu; (b) any certifications, certifications and policies as described in the onboarding procedure; (c) technical and operational measures used in protecting the Personal Data; and (d) treatments in position for allowing information based on exercise their legal rights, consisting of (but not limited to), subject gain access to demands, erasure & rectification procedures and constraint of processing procedures.
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