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What's The Best Virtual Receptionist Feature

Published Jul 13, 24
6 min read


OHQ's records are enough evidence of a fee that is payable unless they are shown to be wrong. Client will certainly utilize its reasonable endeavours to inform OHQ of any billing disagreement within fourteen (14) days of receipt of a billing, following the procedure outlined in Area 15. If Consumer conflicts a billing, the invoice needs to remain to be paid in a timely manner however OHQ will credit or reimburse Customer if it is later sensibly identified by OHQ or according to the dispute resolution process outlined in Area 15 that the billing was inaccurate and the Consumer is entitled to a credit score or refund.

Such modifications might consist of, without restriction, adjustments for the Membership Charges or Use Charges for OHQ Paid Services, modifications to the use allowances consisted of in the Prices Strategies, and discontinuation of Rates Plans. (a) Each such alteration will certainly take impact after affordable breakthrough composed notification is given to Consumer (for instance, by being published to the OHQ Web Site), other than that any such alteration that impacts a Selected Paid Solution will put on Customer starting at the beginning of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ offers notice of such alteration to Consumer according to Area 16.8.

If Consumer does not terminate its use any affected Selected Paid Service prior to the effective day of such modification, Consumer will be considered to have accepted such modification relative to such Selected Paid Solution. (b) If a Prices Strategy picked by Customer is terminated, OHQ will certainly give Client with reasonable advancement notice of no much less than thirty (30) days and Consumer will certainly be offered the choice of picking a brand-new Rates Plan from then-current pricing strategies provided by OHQ.

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For evasion of doubt, this paragraph does not put on adjustments to the Catalog, which are dealt with in Section 7 (virtual legal receptionist).1. Consumer stands for that all info given by Customer and its customers to OHQ (including, without restriction, all call information and information concerning Customer's Credit history Card) is exact, updated and complete at the time it is offered to OHQ

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Consumer should at all times abide with all legislations, regulations, criteria and codes relevant about its use OHQ Offerings and the Customer's supply of its product and services to its customers. Client will certainly not utilize any OHQ Offerings to participate in, or to encourage or assist others to take part in, any prohibited or fraudulent tasks.

If a brand-new Paid Solution Term begins earlier than 3 (3) days after such email is sent out, Consumer will sustain the relevant Registration Cost for the new Paid Solution Term (the ""). The reliable date of such termination will be either (i) the Requested Discontinuation Date, or needs to Customer not specify an Asked for Discontinuation Date, (ii) the last day of the Last Paid Solution Term.

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Where Consumer ends pursuant to this Area 10.1(b): (i). The Subscription Fees that have actually been pre-paid will certainly be kept and the OHQ Offerings readily available to Customer up until the last day of the Last Paid Service Term (subject to reinstatement charges under provision 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit rating will certainly be kept by OHQ for future use by Customer if Customer determines to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Following termination of any type of OHQ Solution, OHQ will certainly not be liable in any kind of method for responding to telephone calls, taking or providing messages, or carrying out any various other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ may terminate Client's Account and Client's access to the Account.

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(e) Complying with discontinuation of any OHQ Services, OHQ will have no commitment to renew or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Services, OHQ may need that Consumer pay a reinstatement cost of $30 (to cover OHQ's sensible expenses in refining the reinstatement) Info collected by OHQ from Customer and its callers might be used, divulged and shared by OHQ in conformity with OHQ's privacy policy as readily available on the OHQ Internet Site ("") and as may be amended once in a while.

The Controller hereby designates the Cpu relative to processing tasks carried out in the training course of the provision of assistant services. OHQ and Client recognize and concur that the Cpu is subject to the complying with commitments: The Processor will follow the relevant Information Defense Laws and need to: (a) just act upon the created directions of the Controller and ensure those acting under their authority do the very same; (b) make certain that people processing the data undergo an obligation of self-confidence; (c) use its ideal efforts to safeguard and shield all individual information from unauthorised or illegal processing, consisting of (but not limited to) accidental loss, damage or damage; (d) make sure that all handling satisfies the requirements of the GDPR and relevant Information Defense Laws; (e) make sure that where a Sub-Processor is used, they: only involve a Sub-Processor with the previous authorization of the Controller; inform the Controller of any kind of intended adjustments concerning Sub-Processors; they implement a composed agreement containing the very same information security obligations as set out in these Terms; recognize that any kind of failing on the component of the Sub-processor to abide by the Information Defense Rule, the Processor remains completely responsible to the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in giving subject accessibility and permitting data based on exercise their civil liberties under the Information Security Regulations.

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The Controller shall accomplish ample and proper onboarding and due diligence checks for all Cpus, with a complete evaluation of the mandatory Data Protection Law demands. The Controller shall validate that the Processor has ample and documented processes for data violations, information retention and data transfers in position. The Controller will get proof from the Cpu regarding the: (a) verification and reliability of the workers made use of by the Processor; (b) any type of certificates, accreditations and plans as referred to in the onboarding procedure; (c) technical and operational measures utilized in securing the Personal Information; and (d) treatments in location for permitting information subjects to exercise their rights, including (but not restricted to), subject accessibility demands, erasure & correction procedures and limitation of handling procedures.

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