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Our services can be tailor-maked to suit high-volume, high-complexity business reception demands and we can also create bespoke remedies. Have inquiries? Please fill out your information and we'll be in touch. Put Australia's leading virtual assistant remedy to the test! We prepare to answer your phone FREE for 7 days.
A great deal of business need their phone calls to be responded to just when they are unable to take the phone call themselves. If you step out of the workplace for an hour or your in-house receptionist goes to lunch, is on leave or is busy on an additional telephone call and you have multiple phone calls coming in at the one time.
In such instances our assistants will certainly after that respond to the phone as if we remained in your office. You're constantly in control and can unwind knowing you will never miss out on another important telephone call once more!.
I have actually functioned with OfficeHQ for lots of years over several different services. After having troubles previously with an additional service provider (that were missing phone calls primary wrong), it's been so great to be able to rely on prompt, expert phone call answering.
My medical method has actually grown very quick and recently they have actually been able to action in and save the day when various other staff were ill with Covid. For the level of solution they supply, they can never be the most affordable around. Their client service is impressive and they clearly satisfaction themselves on this.
Running a dynamic regulation practice, there are a lot of moving components I need to stress over. Thanks to the steadfast expertise of OfficeHQ, function services isn't one of them. Over the one decade I have actually been with OfficeHQ they have supplied just the finest solution I might expect.
The service was extremely very easy to establish up and sets you back a fraction of what it would to work with a receptionist. We have actually been with OfficeHQ for a variety of years currently and could not be happier with the service we get - legal virtual receptionist. Function is dealt with pleasantly and professionally and we know our consumers remain in excellent hands
My clients and possible customers have only ever commented positively on the response; I don't think anyone has understood it's not my very own function. They are also proficient at quiting telemarketers. For the core purpose of addressing telephone calls expertly, giving a good first perception and accurately taking messages, 5 star.
Phone is never left buzzing or going in a line up. Is always responded to by personnel. We have actually been making use of OfficeHQ for over eight years currently. The amount of time and cash we have actually saved has actually been incredible. Whenever I consider just how much it would cost to hire an assistant full time, I understand precisely how much ahead I am.
This indicates just appropriate calls obtain via to me, so I do not obtain disturbed when I'm best in the center of something! We have found making use of OfficeHQ's remote assistant service exceptionally helpful to our business. It has actually maximized our staff to reply to customers on our terms, reducing disturbances throughout the working day and enabling effective and concise communications.
I was fretted about not being in control of our own calls, but I have been confirmed wrong and the service has exceeded my expectations. I would suggest OfficeHQ to anybody thinking about digital services. Dazzling company and really polite. They have made company life a lot less complicated to run.
Consumers like it when their calls are addressed, and OfficeHQ has addressed every single one for us. OfficeHQ provides us the guarantee that no phone call will be unanswered, which is exceptionally vital for a service-based service.
I have been using OfficeHQ for 16 years. It is crucial that my clients can constantly have their telephone calls addressed quickly in a specialist manner which produces a terrific first impact.
We utilize this service as a tiny company proprietor for when we are away or overseas. We've been utilizing OfficeHQ's online phone answering services for the ideal component of a decade and it's been an optimal method to guarantee brand-new client enquiries are never missed out on, as well as efficiently dealing with queries from jobseekers.
We never ever miss a business opportunity yet do not have reception staffing issues to deal with. I can not inform you just how excellent it's been to function with OfficeHQ.
The team has actually called to make clear and enhance our procedures to ensure the finest feasible experience for our customers. OfficeHQ were always expert and just nicest individuals on the various other end of the line!
We needed a service where our telephone call are always answered in a timely manner and OfficeHQ have been helping us with these for over 5 years now. Very happy with the solution up until now. The even worse thing for a client is to call a service and there is no answer or the telephone call goes to voicemail.
As companies we function so difficult to advertise our services and we require to be there for the client when they make a decision to connect. Also we are often on the phone currently with other customers or active with other work, so having the call answered by somebody else aids us juggle things.
This permits the personnel to prioritise their time to ensure that when they are returning the telephone call they can dedicate their full focus to this particular client. We plan to stick around with OfficeHQ, are grateful for their services and would certainly advise. We utilize OfficeHQ for our little service, our after-hours calls obtain forwarded to their reception group and it has been only a pleasure collaborating with their function crew.
We always get an e-mail with the message within mins of them taking the telephone call. OfficeHQ have actually answered our calls for a few years, couldn't be happier with their professionalism and degree of service.
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Latest Posts
What Are The Best Customisable Phone Receptionist
What Are The Best Low-Tech Virtual Reception
Is It Worth Paying For Short Term Virtual Receptionist